DELIVERY

Same Day or Next Day Delivery

Your casket will be delivered on time whether delivered to a funeral home or another location. We provide same day delivery within Greater Toronto Areas and next day shipping for all cities within Ontario. You have the choice of using our online checkout or call one of specialist over the phone.

Greater Toronto Area Free Delivery

Casket deliveries within the Greater Toronto Area are free of charge. Please provide date and time and leave the delivery to the funeral home or home deliveries to us. For immediate or same day deliveries, please call us to arrange for express service.

All orders that are placed after 5:00 pm (Eastern Time) will be delivered next business day. You will receive a confirmation email containing your purchase details shortly after your payment is processed. Sunday orders are considered Monday orders with delivery available the next business day. Please call for delivery inquires for holiday deliveries and special delivery inquires.

We guarantee that your casket or cremation urn will be delivered by same day or next business day anywhere in Toronto.

 

For all other cities in Canada, please call for more information.

Canada-Wide Delivery

Casket deliveries outside of the Greater Toronto Area, a delivery charge will apply. Please provide date, time and the address of the funeral home to us. We provide standard ground shipping that will take 2-5 business days depending on location. For immediate or same day deliveries, please call us to arrange for express service that will take 1-3 business days depending on location.

For free Canada-wide delivery, please call us to inquire.

 

United States Delivery

Casket deliveries to the United States, a delivery charge will apply. Please provide your full name, date, time and the address of the funeral home to us. We provide standard ground shipping and express deliveries, please call us to arrange for deliveries to the United States. We guarantee your casket arrives on time and at the lowest delivery fee.

To arrange your casket delivery to the United States, please call us to inquire.

Urn Delivery

Cremation Urns made of wood or metal are delivered by standard ground shipping that has a flat fee of $20.00 CAD. Once dispatched from our warehouse, you will receive an email with the tracking information. All marble urns due to its weight are delivered by standard ground shipping that has a flat fee of $40.00 CAD. Marble urns when shipped are packaged and handled with extra care during shipping. Local pick-up for all cremation urns are available at no cost. You may place an order online for local pick-up or choose to visit our showroom for in stock urns.

 

For express same day or next day delivery, please call us to make the arrangements. Availability of express service and cost will vary depending on location.

 


 

How to Order Online

 

To use our online shopping cart, click on the “BUY NOW” button that will direct you to a page with more detailed information on the merchandise. You can “BUY NOW” anytime, by clicking on the button. If you are happy with your order, go to your cart and “Proceed to Checkout”. Fill out the form with all the required information for delivery and choose your method of payment. Once you are done, finish your order by clicking on the button “Place Order”. Shortly, you will receive the receipt of your order by email.

We will only arrange for delivery once we have received payment from you.

 

To see how to order your selected burial casket, please refer to our SALE page and read over our detailed guideline on How to Order a Casket.

Cancellation Policy

Cancellation made prior to your scheduled delivery is fully refundable. A full refund will be granted in the form of our company’s certified cheque by mail. Once the casket has been delivered and you wish to cancel the order, a fee of $100.00 will be charged. This is for the truck and fuel fee that have incurred during delivery.

If you choose to cancel your order or make any changes, please contact us.

Toll Free at 1(855) 604-7555

haven casket delivery policy