haven casket reviews

Customer Feedback

Improvements start from listening to what you have to say about us and how can we help you in the process. We want to hear from you about how we did. Thank you for taking the time to fill-out our feedback form.

“We would love to hear how we did or what areas needs to be improved. Thank you.”Haven Casket Team

Customer Reviews


November, 2015

Exactly the same funeral urn and you offered it for so much less. Easy online form and I liked how fast I was able to track my order. Greatly appreciated.

Delivered to Resident

Lindsay, ON

September, 2015

Good quality and the value was great. Thanks.

Delivered to Resident

Niagara Falls, ON

May, 2015

Lady was very pleasant and helpful. She was knowledge on the products and with her help we selected an appropriate urn for my bother’s ashes.

In Store Purchase

Markham, ON

May, 2015

Quality was beyond words considering the price for casket. Great service, great savings and I will recommend your service if needed.

Delivered to Colaricci Daudlin Tauro Funeral Home

Maple, ON

May, 2015

It was a very hard process but you have made this step easier. Thank you.

Delivered to Resident

Brampton, ON

April, 2015

Thank you. Your casket store was very helpful.

Delivered to Holy Cross Catholic Cemetery & Funeral Home

Markham, ON

April, 2015

The casket is beautiful condition.

Delivered to Highland Funeral Home

Scarborough, ON

March, 2015

I was suggested by a family friend and I purchasing this casket, the casket was beautiful and saved me money. Very happy with the service.

Delivered to Highland Funeral Home – Markham Chapel

Markham, ON

March 2015

I have purchased a casket & urn from Haven Casket, found it on google was very close to the funeral home our family selected. The person in the store that helped me through the whole process was kind and informative.

Delivered to Chapel Ridge Funeral Home

Markham, ON

March 2015

Very beautiful dark wood casket.

Delivered to Pine Hills Visitation Centre

Toronto, ON

March 2015

The casket was delivered on time and best price offered for metal casket. Thank you so much.

Delivered to George Darte Funeral Home

St. Catharines, ON

February, 2015

Received urn and it was beautiful. Thank you.

Delivered to Resident

Oakville, ON

Over the Years

Excellent quality for the price.

FD – Toronto, ON

December 2014

I choose a casket on the website. It took me a long time to decidee on going through with my order and the reviews helped. It is very well made. Shipping was fast. I am overwhelmingly satisfied with the casket and would recommend to anyone looking for a quality casket. The price is more than reasonable. I am glad I purchased it.

L. Smith – Toronto, ON

November 2014

Bought this Urn for my Dad. Urn is beautiful, more beautiful than picture. The quality is better than the funeral homes $300-$500 urns. I would definitely recommend this to anyone looking for an urn for a loved one.

Fred D.- Toronto, ON

November 2014

Urn is beautiful, colour is darker than expected but elegant. Very helpful over the phone.

Orillia, ON

September 2014

Thank you. The service was great and casket arrived on time. Would recommend your service, hopefully not need to anytime soon.

Mississauga, ON

June 2014

Casket was in perfect condition when it arrived. Much appreciated and thank you.

Robert – Toronto, ON

March 2014

Urn is beautiful and the silver plate is what I hoped for.

Orillia, ON

March 2014

I saw the casket online went in to see the quality of the casket the following day. Our father’s ceremony was the next day in the morning. The next day, it was on time and in perfect condition. Thank you.

North York, ON

January 2014

My mother is very sensitive to my father’s passing. I wanted to share my experience of buying the mahogany casket from you. The casket was beautiful and cost was substantially less than what the funeral home had offered to me.

The only thing is, there is definitely more choices in metal caskets. Still, plenty of wood caskets to see quality before we went for the mahogany casket.

Compassionate service and timely delivery.

Ann – Scarborough, ON

January 2014

Regal mahogany casket was affordable and beautiful. The lady that helped me decide on the purchase was informative and kind. It was not my first choice but it was a great alternative that was suggested to me.

When it came right down to choosing a casket for my mother online, I was very hesitant. I called Haven Casket ahead of time and the lady over the phone answered all my questions and I made an appointment to visit the store to see the casket. We had enough expenses to worry about during this time but we didn’t want to seem “cheap”. When I saw the casket, it is as good as or better than anything we saw at the funeral home that was for much more money.

They had the casket delivered on time to the funeral home, which kept a strange hour for delivery.

Thank you Haven Casket for a beautiful casket with great service.

Lorrie – Hamilton, ON

December 2013

Thank you so much for your help.

Thanks too for the great service. I definitely would recommend you.

Mary – Mississauga, ON

October 2013

The casket chosen is perfect. It was delivered the afternoon of the order. I spoke with a lovely lady and she assured me it would arrive in plenty of time for my father’s service. The whole experience of purchasing a casket rather from a funeral home was pleasant. I was able to save $1000 from a vault insisted by the funeral rep and an additional $2000 on the casket.

I saved money even with the funeral home’s itemizing instead of the package casket and services deal. The casket was beautiful and suitable for my father.

Mohammad J. – Scarborough, ON

April 2013

Very satisfied with the urns quality I bought from you. Thank you.

Ali Habee – Niagara Falls, ON

March 2013

Beautiful mahogany urn at an amazing value, best part of the whole experience was the compassionate, caring and great customer service. It arrived on time and was better than expected. The gold plate with the double hearts made it very personal. Thank you.

T.L – Alberta

January 2013

For the price I was worried about many things. I went to the showroom in Markham and I had many of my questions, answered. You have to see the quality for yourself, I was happy with my casket chosen for my much loved wife, taken too soon. Many thanks.

Jason Torovorski – Toronto, ON

October 2012

The folks at the casket company were really nice to deal with. The delivery to the funeral home was seamless. It was a gorgeous red cherry casket I had ever seen. We know my mother would have been very happy with it.

Emma Liu – Toronto, ON

May 2012

Great service, the wood urn is lovely. Thank you.

Peter & Tracy – Ottawa, ON

February 2012