Private Policy

At Haven Casket, we understand that you are visiting us during a sensitive time. Your privacy and the security of your personal information are our highest priorities. This Privacy Policy outlines how we collect, use, and protect your data when you visit havencasket.com.

Information We Collect

Personal Identifiers: Name, shipping address, billing address, email address, and phone number.

Payment Information: Credit card numbers or other payment details (processed securely through encrypted third-party payment gateways; we do not store your full card details).

Order Details: Information regarding the products you purchase and any specific delivery instructions for funeral homes.

Technical Data: IP address, browser type, and cookies to improve your browsing experience.

How We Use Your Information

We use your data strictly to fulfill our commitment to you:

Security: To prevent fraudulent transactions and maintain the integrity of our website.

Order Fulfillment: Processing payments, arranging freight, and coordinating delivery with funeral homes.

Customer Support: Responding to inquiries or providing updates on your shipment.

Communication: Sending order confirmations or occasional newsletters (which you may opt-out of at any time).

3. Data Sharing & Third Parties

We never sell or rent your personal information to third parties. We only share data with essential service providers, such as:

  • Logistics Partners: Courier and freight companies to ensure timely delivery of your casket or monument.
  • Payment Processors: Secure platforms like Stripe, PayPal, or specialized banking merchant services.
  • Legal Compliance: Only if required by law, such as responding to a valid subpoena or government request.

Disclaimer/Limitation of liability

We strive to keep to update and keep all content of this Website as accurate as possible, errors and/or omissions may occur. However, we provide no assurance that all information or material on this Website is up-to-date, accurate, error-free or complete.

Changes and Termination

Haven Casket reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, this Website with or without notice. In addition, Haven Casket holds the right to change the conditions herein at any time and to notify the conditions on this Website.

Pricing of our products on our Website

All prices on Website are in Canadian dollars and do not include any applicable fees, charges or taxes including, but not limited to, sales taxes or additional delivery charges. You will be notified of all applicable charges before we delivery your order.

Please note that our promotions, prices and products availability are subject to changes without notice. In-store promotions, prices and products availability can be different and you may call-in to get more information at (905) 604-7555.
We reserve the right to correct any errors in pricing or descriptions and to cancel or refuse any order filed in light of an incorrect pricing or description.